Pasima bridges the gap between teams, streamlining communication and boosting efficiency. Everyone wins with a smoother experience for both agents and customers.
Powering success for hundreds of top-tier support teams
Break down support silos. Unify your channels into a single, powerful platform, ensuring customers get the seamless experience they deserve.
Today's customers expect immediate, personalized support. Pasima streamlines your workflow, enabling agents to craft personalized responses directly within the platform.
Handling customer inquiries often require a team effort. Pasima fosters seamless collaboration within the same interface, enabling faster context sharing and efficient resolution.
Busy days shouldn't mean losing track of progress. Pasima's intuitive labeling system seamlessly integrates with your workflow, ensuring clear visibility into each customer interaction.
Evolve from ticket assignment to collaborative problem-solving. Pasima fosters communication within the ticket itself, facilitating better context sharing and faster resolutions.
Centralize all inquiries in one place. Assign agents directly to inquiry chat, then create and assign ticket conversationally
Unify concierge request on 1 line. Involve frontline experts, assign tasks, monitor and close them collaboratively
Smooth handover your existing customer to after-sales department. Never lose context and relationship anymore
In today's fast-paced environment, customers expect immediate and consistent support. Our omnichannel inbox empowers your agents to stay on top of every customer interaction point, ensuring a seamless experience
Unify your team around customer needs. Our conversation-based tasking/ticketing fosters clear communication and shared context, ensuring everyone's aligned on the best course of action.
Our conversation-based platform eliminates information silos and facilitates in-depth discussions between managers and team members, driving efficient problem-solving and a more unified team.
Efficiently oversee and track leads, conversations, pipeline progression, and sales advancements, while seamlessly collaborating with internal team members to facilitate deal closures, all within one platform